 |
 |
|
|
  Al at Channel One Media says: "Your input was definitely a big help. Much appreciated!" George Treusch, a producer at Netcisive says: "I'm very pleased with the ease-of-use and instant availability of your service." Rod Yarbrough says: "Thanks for coming through on such short notice. I will be sure to use your services in the future — and refer my clients to you!" Jim Bonzave says: "Dang you're good. It worked!" Mitch Moldofsky in Toronto says: "It's working! Your customer support is terrific, and appreciated." Karen at Colby College says: "Pretty easy — and awesome to boot. Thanks again for being so helpful and answering my questions!" Sasha at DC Radio says: "Kudos for the great customer service, and quick response times!" Michael Giangrasso, the Director Of Technology at NetworkCPR says: "I would like to bring attention to the fine service I have been receiving from your firm. It is what sets great companies apart from just good ones!" Stacey Krejci at the University of Illinois says: "I'm rather impressed. I like the mail interface, your connection is fast, and you have been very helpful." Jim says: "What great service! Thanks." Al at Channel One Media says: "It's good knowing that there really "is" someone there on the other end in case help is needed and time is critical!" Brian Adelgren says: "Thank you for your prompt response and professionalism. It is greatly appreciated!" Steve Walters, the Director at Interactive Media in St. Louis says: "Thanks for all your help. I can't tell you how much we LOVE your service!" Sasha at DC Radio says: "We had our account info within a half hour, and were testing our live connection two minutes later. Our entire office stood there with our mouths wide open, shocked and ecstatic!" Doug at YourWebTech says: "Having just signed up for a trial, I'm impressed with the response so far!" Tony Boutwell at Peavey Electronics says: "We have been testing it all morning and it's great. We appreciate all the testing you did to help us get this working." Dmitri Eroshenko at Infotonic, Inc.says: "Works like a charm. Thank you." Rod Yarbrough says: "I can't believe how fast you got everything ready for our live event stream!" Michael Giangrasso the Director Of Technology at NetworkCPR.com says: "Your tech support guy (Bryan) is ALWAYS helpful and responsive in his service. He has the patience and temperament we all wish we had." Eric at jointogether says: "I really appreciate your no-frills, low-cost but dependable service." Jeff says: "You and your company have excellent customer service, by the way. You're responsive, and I always feel like I'm dealing with and being treated like a real live human being. That's not a common thing these days, and I appreciate it." Chris Roberts at On-Line Radio says: "Thanks so much! We have been back on the air for 11 hours now, and it really feels great!" Al at Channel One Media says: "Your input was definitely a big help. Much appreciated!" George Treusch, a producer at Netcisive says: "I'm very pleased with the ease-of-use and instant availability of your service." Rod Yarbrough says: "Thanks for coming through on such short notice. I will be sure to use your services in the future — and refer my clients to you!" Jim Bonzave at a-la-cut says: "Dang you're good. It worked!" Mitch Moldofsky in Toronto says: "It's working! Your customer support is terrific, and appreciated." Karen at Colby College says: "Pretty easy — and awesome to boot. Thanks again for being so helpful and answering my questions!" Sasha at DC Radio says: "Kudos for the great customer service, and quick response times!" Michael Giangrasso, the Director Of Technology at NetworkCPR.com says: "I would like to bring attention to the fine service I have been receiving from your firm. It is what sets great companies apart from just good ones!" Stacey Krejci at the University of Illinois says: "I'm rather impressed. I like the mail interface, your connection is fast, and you have been very helpful." Jim says: "What great service! Thanks." Al at Channel One Media says: "It's good knowing that there really "is" someone there on the other end in case help is needed and time is critical!" Brian Adelgren says: "Thank you for your prompt response and professionalism. It is greatly appreciated!" Steve Walters, the Director at Interactive Media in St. Louis says: "Thanks for all your help. I can't tell you how much we LOVE your service!" Sasha at DC Radio says: "We had our account info within a half hour, and were testing our live connection two minutes later. Our entire office stood there with our mouths wide open, shocked and ecstatic!" |
|
 Dear Rick, Jane, Bryan, and Dustin,
You guys have been really great this year in helping us get our wecasting business off the ground.
I hope you all have a happy holiday season.
Warmest regards,
So far I am very please with your service. Kip (in sales) and Brian
(in support) have been especially helpful in getting me up and running.
They have been patient, courteous, and very helpful. I hope we continue
doing business together for years to come.
I spoke with Kip and he was very helpful. Kip comes across very honest and trusting. I would like to get started and I will begin with the accounts he has recommended. Jeyone
Last night I opened a live streaming media account. I got up early this morning prepared to do battle with making it work. In under two hours and as an absolute newbie to web video broadcasting I had a live broadcast running. I'm completely blown away!!!!! Damn, you folks are good!
To Kip's Bosses, I just got off the phone with a tech support person by the name of Kip. He was one of the best tech guys I have spoken with in a long time. To the point, accurate, and very nice man. He needs a raise! I will send many people your way because of him! Hooray for KIP!! Thanks
Great. Thanks so much. Flash video is still fairly new, and I've tested ALL the other services. AudioVideoweb.com is absolutely the best value... period. Thanks for helping to bring my 2-week long search to an end! Wendy
Thanks Bryan, Everything seems to be fine. No complaining users. Your efforts are really appreciated. Umesh
It seems to be working GREAT now. Jack
Thank you so much. This was the easiest process I have ever been involved with. I will use you for all my video and audio projects. Sincerely,
Hi, I got the information that I requested. Thank you for your prompt response to my request and for being very professional. It is greatly appreciated! Sincerely,
To whom it may concern, I would like to bring attention to the fine service I have been receiving while with your company. I have been a professional for over 15 years. In that time I have found that the main differences between companies and firms of similar stature is service. I have been with your hosting company only a few months, however, I have called upon Bryan's technical support often. He is ALWAYS helpful and responsive in his service. He has the patience and temperment we all wish we had. I have hired/fired/promoted and review many personnel, however, Bryan's service speaks for itself in the excellence he provides. He is confident in what he knows and able to figure out what is needed if a new situation arises he has not met. Please accept this note as a recommendation of Bryan's professionalism and his personal character. Sincerely,
Hi Audiovideoweb team, Based on the service we received from your fabulous service and support team, I would not hesitate to recommend AudioVideoWeb to all of my friends who would like to explorer the multimedia on the web. You guys make life much easier! Thanks,
I want to say "thank you" for your excellent customer service! Whenever I write to you I seem to always receive an answer back very quickly. I can't tell you how much that means to me and how important that is, especially since we're a small business. Many of the other hosting services out there take a very long time to answer customer email, and sometimes answers never come at all. I really appreciate your prompt replies and the help that you provide. It's very good knowing that there really "is" someone there on the other end in case help is really needed and time is critical!!! Thanks! Aloha, Al
Please increase my server space only to accomodate the current files. I believe that means adding 28MB to the RealVideo disk space. Thanks for all your help. Again, I can't tell you how much we LOVE your service! Steve Walters
Rick, Thanks so much! We have been back on the air for 11 hours now, and it really feels great! Not just for me and the people who run our on-line Radio Station, but for our DJ's as well as our listeners... :) We have had solid service thus far, and that is always pleasing when moving to new services. Thanks again.. now it's time for me to sleep some... Chris Roberts
Got it. Works like a charm. Thank you. Dmitri Eroshenko
We have been using AudioVideoweb to stream our presentations for several months now and I have been very pleased with the ease of use and instant availability of your product. Thank you for your attention and keep up the great service! George Treusch
We have been testing it all morning and it seems to be working great. We appreciate all the testing you did to help us get this working. Thanks for all your help. Tony Boutwell
Thanks a bunch. Everything is working fine. Kevin Mackett
Dang you're good. It worked! Jim Bonzave
It's working! Your customer support is terrific, and appreciated. Mitch Moldofsky,
You bet it is. Thanks for catching my typo. I found the documentation links from your site to real's support documents, so I think I'm totally taken care of now. I appreciate your assistance. Wayne Buckelew
Hi Rick, Thank you for all your help. Experiments last night showed that apparently the files are getting corrupted if we upload them from a machine connected through our router. HTML, image files, and stuff like that upload fine to our web server. But the media files don't seem to be able to make it through the router. I have no idea why this is, but when we connect the computer to the hub and bypass the router it seems to work fine. So I got some files up there last night that are streaming great now! Your input was definitely a big help. Much appreciated! Aloha,
Is that working for you? Yes, everything seems to be working fine now. Actually, I'm rather impressed. I like the mail interface, your connection is fast, and you have been very helpful. Thanks. Stacey Krejci
Hi Rick! Got it to run in my office. Pretty easy and AWESOME to boot :) Thanks for all your help! We'll be testing on location, etc. later to see if it will work out where we want to webcast from. Thanks again for being so helpful and answering my questions! Karen NEXT WEBCAST: Hi Rick and everyone, THANK YOU SO MUCH for all your help today (Sunday). I really really really really appreciate it!! You guys are awesome. The webcast went well and thanks for all the support. Thanks again! Have a nice Memorial Day. Best,
Thanks for the information I have just signed up for a trial, however I'm impressed with the response so far, the folks at MP3.com have not even replied to my note sent 6 hours ago. Thanks again!
Thanks much. I really appreciate your no-frills, low-cost but dependable service. Eric Helmut |
|
